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Support & Training

You want some more? For our Enginsight customers we offer special support packages and training concepts.

supported Users
authorized contact persons



Enginsight Knowledge Base

online access to the Knowledge Base



Software Updates
regular free software updates



E-Mail Support

Inquiries to support@enginsight.com



reaction time

during the service hours 9 a.m. to 6 p.m.



Support Hotline

during the service hours 9 a.m. to 6 p.m.



Inquiries by phone

Calls per month



Remote support

Remote maintenance via Teamviewer



Individual training

per month



Managed Onboarding

setup your account together



Prioritized ticket handling

Processing with high priority



Live Support Chat

exclusive Mattermost Channel



minimum contract duration

BASIC

0
00
per month
  • 1
  •  
  •  
  •  
  • 48 h
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

PROFESSIONAL

199
99
per month
  • 2
  •  
  •  
  •  
  • 16 h
  •  
  • 10 per month
  •  
  • 1 h
  • 1 h
  •  
  •  
  • from 1 month

ENTERPRISE

399
99
per month
  • 10
  •  
  •  
  •  
  • 4 h
  •  
  • 40 per month
  •  
  • 2 h
  • 2 h
  •  
  •  
  • from 3 month

We would be happy to help you get started with Enginsight

Would you like to take advantage of our support? Then simply contact us and we will be happy to discuss your requirements with you.

E-Mail: hello@enginsight.com
Phone: +49 (0)3641 2714966

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